Ry Crozier: Australia Post nears end of massive telco transformation.

14/09/2021 - 09:25

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Earlier this year, Australia Post unveiled ambitions to create a digital twin of its delivery network, essentially a working virtual replica that would enable it to model changes without causing any business impact.

Given that context, it is perhaps unsurprising that Australia Post also has some internet of things (IoT) ambitions that, given the late-stage status of the telecommunications transformation, it now has more time to explore.

The intention is that connected devices will be used to improve the experience of frontline workers at delivery centres or the customer experience when interacting with Australia Post."

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