Matthew Sheret:Making it clear when machines make decisions

The following post is IF’s submission to the inquiry on Algorithms in decision-making, run by the Science and Technology Committee of the UK Parliament.

IF is a design studio that helps companies to build services that people trust. Our work has involved understanding the role algorithms play in people’s lives, exploring how services can be transparent, and designing patterns which help people understand services.
It is imperative that service providers are accountable for how they use data. This is crucial when it comes to services built around automated and semi-automated decisions.