Benjamin Freed: 'You have to help people understand' smart city benefits, mayors say

Tech-driven improvements work best when officials explain them in terms the public can digest, said speakers at a forum on women and smart cities.

Talk of "smart streetlights," "complete streets" and open-data portals can fly by most people pretty quickly. Instead, the smart-cities movement succeeds best when officials explain to their constituents how these new technologies will affect their lives in terms they can digest, speakers at a Thursday-morning forum on women in smart cities said.

"You have to help people understand how it benefits them," Gary, Indiana Mayor Karen Freeman-Wilson said at the event hosted by Bloomberg Government in Washington D.C.

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