Recently released surveys from Accenture focus on three hot topic areas in the world of healthcare: virtual care, data breaches and the Internet of Health Things.
About three-fourths of U.S. consumers are willing to use virtual care for their health needs. Yet only one-fifth of consumers are actually using it.
In early February, Accenture released the results of a survey it conducted between September 28 and October 5, 2016, among 1,501 U.S. consumers. The majority of respondents said they would be up to using virtual care. In fact, 70 percent said they would use virtual services for non-urgent conditions like a sore throat, and 76 percent indicated they’d use virtual services for follow-up appointments.
But willingness doesn’t always match reality.