This workshop was held in 2009 during the Council launch. This workshop was moderated by Alexandra Deschamps- Sonsino. Smart homes have generally been more successful in concept than in execution or in-home use. This problem is usually not one of technology, but of interaction and interface design - we can build a Smart Home, but who wants to use it? And how do they use it? Smart home concepts have so far been designed in-house in r&d departments of large companies with very rigid use scenarios or pre-designed environments and technology infrastructures. The Homesense Project will bring methodologies developed in virtual environments (user-generated and remixed content, communities, data visualisations, etc.) to physical infrastructures. We believe that better scenarios will emerge if users are able to adapt easy to use and flexible tools to their specific needs, social contexts and lifestyles. Documenting these scenarios and learning from them will in turn drive better product development & innovation for relevant audiences of the Homesense Project. This workshop is moderated by Alexandra Deschamps- Sonsino. Rapporteur for this workshop was agnez.